Latitude/GO card deductions

13 September 2024 - 3:10 pm

0Votes

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For anyone who has a Latitude/GO card. Haven’t used ours for 2 years, card still current but $0 balance, &suddenly had deductions of $10.95 from them. Phoned… after long long wait informed they now charge a $10.95 monthly charge for all cards, regardless of whether they are in use or not. Said I had not been advised of this, the gentleman told me “oh we did send an email, but you might not have received it.” No. I didn’t. “Bad luck.” I’ve cancelled the card, no refund to me of these fees. Shame on them. 🤬🤬🤬